Share Your Knowledge And You Become Immortal.

Find A Job You Like And You Add Five Days To Every Week.

Remember That A Gesture Of Friendship, No Matter How Small, Is Always Appreciated.

Love Your Work, Then You Will Find Pleasure In Mastering It.

The Next Time You Face A Customer Who Has Every Right To Be Upset, Say Something Like This: 'i Don't Blame You For Feeling As You Do. If I Were You, I'd Feel Exactly The Same Way. What Would You Like For Me To Do?' These Are Magical, Healing Words, And You'll Be Surprised At How Reasonable People Become When They Believe You Are On Their Side.

Strive For Excellence, Not Perfection.