Quality Of Character Doesn't Make A Leader,

When A Subject Becomes Totally Obsolete We Make It A Required Course.

The Single Most Important Thing To Remember About Any Enterprise Is That Results Exist Only On The Outside.the Result Of A Business Is A Satisfied Customer. The Result Of A Hospital Is A Satisfied Patient. The Result Of A School Is A Student Who Has Learned Something And Puts It To Work Ten Years Later. Inside An Enterprise There Are Only Costs.

Organizations Are No Longer Built On Force, But On Trust.

One Cannot Hire A Hand; The Whole Man Always Comes With It.

Because Its Purpose Is To Create A Customer, The Business Enterprise Has Two - And Only These Two — Basic Functions: Marketing And Innovation. Marketing And Innovation Produce Results; All The Rest Are 'costs'.