None Of Us Is As Smart As

The Quality Of A Leader Is Reflected In The Standards They Set For Themselves." Ray Kroc "if Some Of Today's Leaders Don't Relearn The Value Of A Smile, They'll Be Unable To Fire Up Others' Ability To Find Real Enjoyment In Their Work.

Start Your Day With Good Intentions And Set Yourself Up For A Good Attitude. It's Not What Happens To You That Matters But How You Respond.

The Key To Successful Leadership Today Is Influence, Not Authority.

Your Business Should Be Defined, Not In Terms Of The Product Or Service You Offer, But In Terms Of What Customer Need Your Product Or Service Fulfills. While Products Come And Go, Basic Needs And Customer Groups Stay Around, I.e., The Need For Communication, The Need For Transportation, Etc. What Market Need Do You Supply?

Your Customers Are Only Satisfied Because Their Expectations Are So Low And Because No One Else Is Doing Better. Just Having Satisfied Customers Isn't Good Enough Anymore. If You Really Want A Booming Business, You Have To Create Raving Fans.