Make The Other Person Feel Important -

Criticism Is Dangerous, Because It Wounds A Person's Precious Pride, Hurt His Sense Of Importace And Arouse Resentment.

Those Convinced Against Their Will Are Of The Same Opinion Still.

Mix Judgement With Ambition And Season It With Energy. It Makes A Splendid Recipe For Success.

90% Of All Management Problems Are Caused By Miscommunication.

Begin With Praise And Honest Appreciation.