Learn From Your Unhappy Customers.

The Mainstream Is Always Under Attack.

I Think Philanthropy Is Also Growing And Catching On. Figuring Out How The Philanthropy Sector, Which Is Quite Small Compared To The Private Sector, Which Is The Biggest By Far, And Then The Governments, You Know, Even In These Poor Countries Over Time Has To Take On These Key Responsibilities. How Does Philanthropy Accelerate That? Drive The Kind Of Innovations, Make Sure They Get Used Well. So It Plays This Kind Of Special Role.

One Thing I've Always Loved About The Culture At Microsoft Is There Is Nobody Who Is Tougher On Us, In Terms Of What We Need To Learn And Do Better, Than The People In The Company Itself. You Can Walk Down These Halls, And They'll Tell You, 'we Need To Do Usability Better, Push This Or That Frontier.'

Just In Terms Of Allocation Of Time Resources, Religion Is Not Very Efficient. There's A Lot More I Could Be Doing On A Sunday Morning.

People Think About This Idea That There's 122 Million Kids That Are Alive That Would Not Be If That Fatality Rate Had Stayed At The 1990 Level, That's 122 Million Families.