Learn From Your Unhappy Customers.

When I Was Trying To Figure Out Why Lives Have Improved So Much In The Last 300 Years, Where We've Gone From A Third Of Kids Dying Before 5 To - By 1990 It Was Down To 10% - Now It's Down To 5%. And Saying Why, Over All History, There Were Smart People, But That Number Didn't Change. Average Life Span Didn't Change. What's Magical About What's Been Deemed The Industrial Revolution? It's Really Energy Intensity.

I'd Be Happy If I Could Think That The Role Of The Library Was Sustained And Even Enhanced In The Age Of The Computer.

I Meet People Overseas That Know Five Languages - That The Only Language I'm Comfortable In Is English.

Billionaires Should Never Be Responsible For Solving Problems, Because They're Not The Government.

Don’t Tax My Income, Tax My Consumption.