Leadership Does Not Mean Getting People To

Every Morning Brings New Potential, But If You Dwell On The Misfortunes Of The Day Before, You Tend To Overlook Tremendous Opportunities.

Southwest Airlines Is Successful Because The Company Understands It's A Customer Service Company. It Also Happens To Be An Airline.

Optimists Are Right. So Are Pessimists. It's Up To You To Choose Which You Will Be.

The Cost Of Praising Someone Is Nil - But Every Psychological Study Shows The Payoff Is Huge.

There Is A Place In The World For Anyone In The World Who Says, "i'll Take Care Of It."