Leaders Grow; They Are Not Made.

Inside An Organization There Are Only Cost Centers. The Only Profit Center Is A Customer Whose Check Has Not Bounced.

Most Americans Do Not Know What Their Strengths Are. When You Ask Them, They Look At You With A Blank Stare, Or They Respond In Terms Of Subject Knowledge, Which Is The Wrong Answer.

I Find More And More Executives Less And Less Well Informed About The Outside World, If Only Because They Believe That The Data On The Computer Printouts Are Ipso Facto Information.

Your First And Foremost Job As A Leader Is To Take Charge Of Your Own Energy And Then Help To Orchestrate The Energy Of Those Around You.

To Satisfy The Customer Is The Mission And Purpose Of Every Business.