Kings Fear Change. Leaders Crave It.

Remarkable Visions And Genuine Insight Are Always Met With Resistance. And When You Start To Make Progress, Your Efforts Are Met With Even More Resistance. Products, Services, Career Paths... Whatever It Is, The Forces For Mediocrity Will Align To Stop You, Forgiving No Errors And Never Backing Down Until It's Over

Don't Create For The Masses. Create For The People Who Are Your Kind Of Weird.

The Only Purpose Of Customer Service Is To Change Feelings.

Turn Strangers Into Friends. Turn Friends Into Donors. And Then Do The Most Important Job: Turn Your Donors Into Fundraisers.

Every Day I Meet People Who Have So Much To Give But Have Been...frighten Ed Enough To Hold It Back. It's Time To Stop Complying With The System And Draw Your Own Map. You Have Brilliance In You, Your Contribution Is Essential, And The Art You Create Is Precious. Only You Can Do It, And You Must.