Just Do What's Right For The Customer,

The Telephone Operator Has One Of The Biggest Roles In Creating Your Organization's Image....indeed, Many People May Come Into Contact With No One Except Your Operator.

Disorganizatio N Is The Enemy Of Good Writing.

A Magnificent Cause Can Overcome A Prickly Personality, But Your Ability To Enchant People Increases If They Like You, So You Should Aspire To Both. You’ll Know That You’re Likeable When You Can Communicate Freely, Casually, And Comfortably With People.

Entitlement Is The Opposite Of Enchantment.

Entrepreneurship Is Not For Everyone.