Just Do What's Right For The Customer,

For Me Writing Is As Close To Being An Engineer As Possible.

Writing Is The Starting Point From Which All Goodness (and Crappiness) Flows.

When You Enchant People, Your Goal Is Not To Make Money From Them Or To Get Them To Do What You Want, But To Fill Them With Great Delight.

It's Easy To Say That Entrepreneurs Will Create Jobs And Big Companies Will Create Unemployment, But This Is Simplistic. The Real Question Is Who Will Innovate.

A 50-year-old Company Can Innovate As Well As Two Guys/gals In A Garage.