It Had Always Made Sense To Me

We've Found That Customers Are Very Open. They'll Tell You What's Going On, What's Working And What's Not. They're Looking For Help.

Ideas Are Commodity. Execution Of Them Is Not.

Celebrate For A Nanosecond.

It's Exciting To See How Fast Your Kids Learn And Grow. I'm Not Too Worried About Them, Particularly The Ones Who Like To Break Rules And Don't Follow Instructions; Those Are The Ones That Will Do Just Fine Because They Know What's Important To Them.

The Key To Using The Internet To Extend And Build Relationships Is To View Ownership Of Information Differently-you Need To Bring Customers Inside Your Business To Create Information Partnerships ... Relationships Become The Differentiator, More Than Products Or Services. Businesses Become Intertwined.