If You Want Enemies, Excel Your Friends;

Be Sympathetic With The Other Person's Ideas And Desires.

People Do Things For "their" Reasons, Not Ours. So Find Their Reasons.

Praise The Slightest Improvement And Praise Every Improvement. Be Hearty In Your Approbation And Lavish In Your Praise.

Tomorrow You May Want To Persuade Somebody To Do Something. Before You Speak, Pause And As Yourself, "how Can I Make This Person Want To Do It?

To Be Interesting, Be Interested.