If You Don't Make Bold Moves, The

If You're Lucky Enough To Have A Few Hundred Thousand Dollars In The Bank Account, That Should Be Sufficient For Your Own Personal Needs, And Anything More Than That You've Got To Put To Good Use.

Whenever I See People Getting A Bad Deal I Want To Step In And Do Something About It. Of Course, This Is Not Pure Altruism - There's A Profit To Be Made Too.

A Little Humour Is Good For The Soul - Regardless Of How Old You May Be.

Be Authentic And Organic. It Can't Be Forced Or It Won't Work. And Most Importantly, Have Fun.

To Achieve Consistently Terrific Customer Service, You Must Hire Wonderful People Who Believe In Your Company's Goals, Habitually Do Better Than The Norm And Who Will Love Their Jobs; Make Sure That Their Ideas And Opinions Are Heard And Respected; Then Give Them The Freedom To Help And Solve Problems For Your Customers. Rather Than Providing Rules Or Scripts, You Should Ask Them To Treat The Customer As They Themselves Would Like To Be Treated - Which Is Surely The Highest Standard.