If Customer Ignorance Is A Profit Centre

We've Reached The End Of Incrementalism. Only Those Companies That Are Capable Of Creating Industry Revolutions Will Prosper In The New Economy.

Like A Child Star Whose Fame Fades As The Years Advance, Many Once-innovative Companies Become Less So As They Mature.

From Gandhi To Mandela, From The American Patriot To The Polish Shipbuilders, The Makers Of Revolutions Have Not Come From The Top.

Over The Centuries, Religion Has Become Institutionalized, And In The Process Encrusted With Elaborate Hierarchies, Top-heavy Bureaucracies, Highly Specialized Roles And Reflexive Routines.

I Don't Know Whether The Universe Contains Any Evidence Of Intelligent Design, But I Can Assure You That Thousands Of Everyday Products Do Not.