I Think Growth Covers Up Mistakes.

When We Began Starbucks, What I Wanted To Try To Do Was To Create A Set Of Values, Guiding Principles, And Culture.

I've Traveled Around The World, And What's So Revealing Is That, Despite The Differences In Culture, Politics, Language, How People Dress, There Is A Universal Feeling That We All Want The Same Thing. We Deeply Want To Be Respected And Appreciated For Our Differences.

What I Would Say To Young Entrepreneurs Is There's So Many Moments In Your Life Where You Have These Dreams, And People Are Trying To Protect You, And They Say, Perhaps, Friends, Family, Parents Sometimes, They Don't Agree With It, They Think, 'this Is Just Too High Of A Hurdle.' And I Don't Agree With That.

I Was Born On The Other Side Of The Tracks, In Public Housing In Brooklyn, New York. My Dad Never Made More Than $20,000 A Year, And I Grew Up In A Family That Lost Health Insurance. So I Was Scarred At A Young Age With Understanding What It Was Like To Watch My Parents Lose Access To The American Dream.

People In Washington Need To Put Their Feet In The Shoes Of Working Americans.