I Actually Thrive On All The Challenges,

I Think Because Of All Of The Difficulties In Europe With Terrorism And Stuff, A Lot Of People Ended Up Going To Portugal. They Felt, I Think, Safer In Portugal.

This Is Not A Business Where You Can Hand Off And Run By Remote Control.

The Blackberry Is Really Essential For Keeping Up On My Emails When I'm Out Of The Office, Which Is A Lot.

Never, Ever Forget That You Are A Servant.

You Don’t Have To Spend A Jillion Dollars On Advertising To Get Your Word Out. What Matters Is That Customers Have A Good Experience With Your Product At Every Single Point Of Contact.