He Who Makes The Quickest, Coolest Prototypes

The Common Wisdom Is That ... Managers Have To Learn To Motivate People. Nonsense. Employees Bring Their Own Motivation.

I Am Confident That For The Foreseeable Future (barring Some Catastrophic Event Affecting Economic, Energy, Electrical, And Communications Systems), Many Subpopulations That Use Information Intensively (e.g., Students, Academics, Library Patrons, White Collar Workers) Will Be Using Some Sort Of Portal Information Appliance.

How Do You Humiliate And Demean Someone And Then Expect Him Or Her To Care About Product Quality.

I Used To Be Skeptical When Educators And Technologists Predicted That We May Be Entering A New Era Of Oral Culture, In Which Audible Information Will Be At Least As Important As Visible Information. Now That I Have Adopted Into My Own Daily Life A Device That Makes Music And Spoken-word Files Easy To Access From Anywhere, I Have Tempered My Skepticism.

Remember: You Are The Only Human Being In The World Who Can Help This Particular Customer At This Particular Moment In Time.