Have Fun Do Good And The Money

As Much As You Need A Strong Personality To Build A Business From Scratch, You Also Must Understand The Art Of Delegation. I Have To Be Good At Helping People Run The Individual Businesses, And I Have To Be Willing To Step Back. The Company Must Be Set Up So It Can Continue Without Me.

Look, I Think That When We Started Virgin Atlantic 30 Years Ago, We Had One 747 Competing With The Airlines That Had An Average Of 300 Planes Each. Every Single One Of Those Have Gone Bankrupt Because They Didn't Have Customer Service. They Had Might, But They Didn't Have Customer Service, So Customer Service Is Everything In The End.

You've Got To Take Risks If You're Going To Succeed. I Would Much Rather Ask Forgiveness Than Permission.

When You're First Thinking Through An Idea, It's Important Not To Get Bogged Down In Complexity. Thinking Simply And Clearly Is Hard To Do.

In A Sense, When We Started Virgin Atlantic, I Was Trying To Create An Airline For Myself. If You Try To Build The Perfect Airline For Yourself, It Will Be Appreciated By Others.