Government Mandates, Incidentally, Are Likely To Distort

In My First Career I Had Founded My Own Company, With A Group Of Mit Professors, Before Coming To Harvard To Finish My Doctorate, And So I Had A Deep Respect For The Brains, Talent, And Dedication Of Managers. That Made It Hard For Me To Believe The Attributions In The Business Press That Stupid Management Was To Blame. So I Looked Elsewhere For An Explanation.

There's Usually Some Process By Which A Potentially Great Idea Gets Prostituted Into Something Lacklustre, Or By Which The Wrong Idea Gets Put Forward.

I've Concluded That Getting The Categories Right Is An Absolutely Crucial Step To Building Useful Management Theory, And Unfortunately Too Few Writers Do This. You've Got To Engage In Serious Scholarship, And Then Figure Out How To Write It In A Way That Lots Of People Can Understand.

We Decided That Humility Was Defined Not By Self-deprecating Behavior Or Attitudes But By The Esteem With Which You Regard Others... Generally, You Can Be Humble Only If You Feel Really Good About Yourself - And You Want To Help Those Around You Feel Really Good About Themselves, Too.

When Product Performance Outstrips The Ability Of Customers To Use That Performance In An Industry, The Competitive Game Changes. Under Those Circumstances You Have To Decouple Components Businesses From Assembly Businesses.