Get Face Time With The Customers.

There's Nothing Quite As Powerful As People Feeling They Can Have Impact And Make A Difference. When You've Got That Going For You, I Think It's A Very Powerful Way To Implement Change.

People Ask My Mother Whether She Had Any Idea That I'd Be Ceo Of A Company Some Day, And She Would Say, 'absolutely Not. Totally Out Of The Realm Of Possibility.' There Was Certainly Nothing That Would Have Been Very Predictable In My Upbringing.

Not Everybody Is Created Equal, And It's Important For Companies To Identify Those High Potentials And Treat Them Differently, Accelerate Their Development And Pay Them More. That Process Is So Incredibly Important To Developing First-class Leadership In A Company.

I'm Not Formal And I'm Impatient. So I Think My Team Would Say That When She Starts Tapping Her Pen And The Leg Starts Moving Quickly, That It's Time To Move On. I'm Not Good At Long, Drawn-out Kinds Of Sessions.

Something As Simple As Better Breastfeeding Could Save A Million Children A Year.