Everything Starts With The Customer.

I Came To See, In My Time At Ibm, That Culture Isn't Just One Aspect Of The Game; It Is The Game.

When A Manufacturing Company In Spain Looks To Ibm For A Solution To A Problem, They Expect Us To Bring The Best Of Ibm Worldwide To It, Not Just The Experience Of Ibm Spain.

What I'm Trying To Do Is Deliver Results, Not Promises; Results, Not Vision; Results, Not Concepts. The World Is Cynical About Ibm's Promises.

You Can Never Be Comfortable With Your Success, You've Got To Be Paranoid You're Going To Lose It.

A Lot Of People Saved Ibm. Yes, I Was The Leader Of That Team But I Could Never Have Done It Without A Group Of Ibmers Helping Me.