Everyone Loves A Conspiracy.

Religion Is Like Language Or Dress. We Gravitate Toward The Practices With Which We Were Raised. In The End, Though, We Are All Proclaiming The Same Thing. That Life Has Meaning. That We Are Grateful For The Power That Created Us.

Most Clients Expect Experience Design To Be A Discrete Activity, Solving All Their Problems With A Single Functional Specification Or A Single Research Study. It Must Be An Ongoing Effort, A Process Of Continually Learning About Users, Responding To Their Behaviors, And Evolving The Product Or Service.

Never Underestimate The Ego Of A Politician.

It Is Said That In Death, All Things Become Clear.

I Don't Know Where I Would Place Myself In The Literary Landscape. I Really Just Write The Book That I Would Want To Read. And I Put On The Blinders, And I Really - It Is, For Me, That Simple.