Every Five Years, I Like To Do

Every Five Years, I Like To Do A Big Birthday Party. I Had My 45th Birthday With 75 Friends In Marrakesh, Morocco.

I Do Interview Senior Candidates At The Home Office Or Many Of Our Hotel Or Restaurant General Manager Candidates. My Two Favorite Questions Are "tell Me About A Failure In Your Career, What You Learned From It, And How You've Leveraged This Lesson" And "all Of Us Are Misperceived At One Time Or Another. What's The Most Common Way You're Misperceived In The Workplace And Why?" Both Of These Questions Require A Certain Amount Of Self-awareness And A Willingness To Not Give Pat, Normal Answers That We Offer Experience In Interviews.

As Leaders, We Understand That Intangibles Are Important, But We Don't Have A Clue How To Measure Them.

Many People Do Not Distinguish Between Something That Happens To Them And Their Reaction To It. Yet It Isn't The Event Or Situation That Holds The Emotional Charge; It's Our Beliefs That Create Our Response.

Curiosity Has ... Proven To Be A Great Ingredient In Resilience, A Trait Particularly Valuable In An Extended Economic Downturn. Resilient People Aren't Made Of Steel; They Just Provide Themselves With More Options, And Those Options Come From A Curious Mind.