Each Party Should Gain From The Negotiation.

90% Of All Management Problems Are Caused By Miscommunication.

Once I Did Bad And That I Heard Ever. Twice I Did Good, But That I Heard Never.

People Do Things For "their" Reasons, Not Ours. So Find Their Reasons.

If We Merely Try To Impress People And Get People Interested In Us, We Will Never Have Many True, Sincere Friends. Friends, Real Friends, Are Not Made That Way.

No One Likes To Feel That He Or She Is Being Sold Some-thing Or Told To Do A Thing. We Much Prefer To Feel That We Are Buying Of Our Own Accord Or Acting On Our Own Ideas. We Like To Be Consulted About Our Wishes, Our Wants, Our Thoughts.