Doing Justice To The Work Is Your

We Are Leaving The Industrial Economy And Entering The Connection Economy.

The Librarian Isn't A Clerk Who Happens To Work In A Library. A Librarian Is A Data Hound, A Guide, A Sherpa And A Teacher. The Librarian Is The Interface Between Reams Of Data And The Untrained But Motivated User.

The Goal Of A Marketing Interaction Isn't To Close The Sale, Any More Than The Goal Of A First Date Is To Get Married. No, The Opportunity Is To Move Forward, To Earn Attention And Trust And Curiosity And Conversation.

My Best Advice: Win Little Battles. Get In The Habit Of Winning, Of Shipping, Of Having Customers That Can't Live Without You. Once You've Demonstrated You Know How To Do The Art, Then Go After The Windmills.

The Mirror We Hold Up To The Person Next To Us Is One Of The Most Important Pictures She Will Ever See.