Do First Things First, And Second Things

The Only Industries That Function Well Are The Industries That Take Responsibility For Training. The Japanese, You Know, Assume That When You First Come To Work You Know Absolutely Nothing. School Isn't Preparation For Work And Never Was.

Listening Is Not A Skill; It Is A Discipline.

Objectives Are Not Fate; They Are Direction. They Are Not Commands; They Are Commitments. They Do Not Determine The Future; They Are A Means To Mobilize Resources And Energies Of The Business For The Making Of The Future.

The Enterprise, By Definition, Must Be Capable Of Producing More Or Better Than All The Resources That Comprise It.

Mission Defines Strategy, And Strategy Defines Structure.