Anything Worth Doing Does Not Have To

Successful Organizations Have One Common Central Focus: Customers.

Connect The Dots Between Individual Roles And The Goals Of The Organization. When People See That Connection, They Get A Lot Of Energy Out Of Work. They Feel The Importance, Dignity, And Meaning In Their Job.

Trying Is Just A Noisy Way Of Not Doing Something.

Your Mind And A Computer Have One Thing In Common: Neither Of Them Know The Difference Between The Truth... And What You Tell It.

I Grew Up In New England. I Think I Was Brought Up With The Puritan Ethic: That If You Worked Really Hard In Life, Then Good Would Come To You. The Harder You Work, The Luckier You Get. I've Come To Believe That It's The Smarter You Work, The Better.