And You've Got To Remember That I'm

You Can't Charge For Anything In Brazil.

We Tried To Set Up A Company That Patterned Ourselves After Southwest In All The Fun, The Spirit, The Great People, The Smile, The Efficiency Side Of It, But We've Added Some Extras That People Aren't Used To Finding On Southwest.

It's So Important To Experience What Your Customers Are Experiencing And Listen To Their Suggestions.

I Think There's New Optimism In Brazil. The Olympics Went Well. Our Demand Is Good. Costs Are Down. We're Back In The Black. We're Feeling Really Good About What's Going On In Brazil.

I Actually Thrive On All The Challenges, And I Don't Feel Like Add Has Impaired My Ability.