All Companies Are Service Companies; Some Also

Innovation Is The Specific Tool Of Entrepreneurs, The Means By Which They Exploit Change As An Opportunity For A Different Business Or A Different Service.

Innovation Requires Us To Systematically Identify Changes That Have Already Occurred In A Business - In Demographics, In Values, In Technology Or Science - And Then To Look At Them As Opportunities. It Also Requires Something That Is Most Difficult For Existing Companies To Do: To Abandon Rather Than Defend Yesterday.

The Real Achiever Do One Thing At A Time.

Few Relationships Are As Critical To The Business Enterprise As The Relationship To The Government. Managers Have Responsibility For This Relationship As Part Of Their Responsibility To The Enterprise Itself. It Is An Area Of Social Impact Of The Business. To A Large Extent The Relationship To Government Results From What Businesses Do Or Fail To Do.

All Great Change In Business Has Come From Outside The Firm, Not From Inside.